FAQs
WHERE DO YOU SHIP FROM?
charmingbra.us team works with top manufacturers worldwide to bring together the best-valued and high-quality products to our customers. Your order can be shipped anywhere from the continental USA, Vietnam, India, China, or other countries. We partner with USPS, DHL, and Purolator to deliver your packages and they will be handled with the utmost care and expediency.
WHEN WILL MY ORDER SHIP?
Once an order is placed, you'll receive an email notification confirming we've received it. We will process your order 6 hours after successful payment. Order processing usually takes 1-3 days. During high volume or crisis periods, processing times may take an additional 2-4 days.
Once shipped, you will receive email notifications and may log in to our website or app for real-time tracking. Note that some orders may be sent using multiple parcels. In these cases, you will receive multiple emails and tracking numbers.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
All standard shipments are usually delivered within 7-15 business days from the ship date.
WHAT IS YOUR RETURN & EXCHANGE POLICY?
For more detailed information and instructions, please visit our return policies.
WHAT PAYMENT OPTIONS DO YOU ACCEPT?
Credit/debit card: you can choose to pay with Visa, Mastercard, American Express, Discover, PayPal. Learn more about our payment option here.